At work, we have had a rash of injuries this year, and while we have managed to turn our culture around, the behaviors have not followed. The funny thing about that is normally it takes years to turn around culture, and behaviors are typically easier to modify in the short term. We seem to have it backwards.
To try and reinforce expectations and behavior, we decided to have a human performance intervention yesterday. What we are starting to recognize is that while we have had a strong focus on safety and have internalized that message in the last year - hence the culture change, we have not had the same focus on human performance.
It all starts with situational awareness (be aware of your surroundings, and take two minutes to think about what you are going to do before you actually start), stopping when uncertain, trust but verify, and taking the time to do it right the first time (it takes more time to do it over than to slow down and not let false time pressure cause you to make errors). These aspects of human performance are applicable to all aspects of your life, not just an industrial situation.
So yesterday, my assignment was in the outside area of the plant, stopping and introducing myself, asking the workers what human performance tools they are using to perform their work safely, and to show that we care about them and their safety and performance. Isn't that what interventions are all about? They were receptive and friendly, and it actually felt good to show that we care :o)
What area of your life are you not completely satisfied with, and what type of intervention will you implement?