Dec 21, 2009
Seven Simple Words
The bottom line is that it is not the end of the world to not know the answer, but you do need to know how to approach that situation. The best response is seven simple words: “I don’t know, but I’ll find out”. It is unrealistic to be expected to know everything, BUT….. you must at least have the ability (and desire) to find the answers if you don't know them off the top of my head.
Just as important, as you progress in your career, and you become the questioner versus the questionee, remember that "I don't know, but I'll find out" is an acceptable response (provided they truly follow through).