Here are some tips to encourage concise and effective communication:
- Be clear about what you need. Don’t expect your team to guess.
- Teach your team how to communicate. While you can’t control every word that comes out of your team members’ mouths, you can establish standards of what is appropriate.
- Have frequent in-person updates. No, you shouldn’t do your team’s work for them, you should get regular (and of course, succinct!) updates.
- Use your negatives sparingly. If you frequently start each communication with negatives, your team will come to see you as a knucklehead, and they’ll start to ignore your message altogether.
- Look in the mirror. The golden rule definitely applies to leadership and business. It’s always a good idea to treat your team as grown-ups and make them partners in whatever you’re doing.