High Performance

Consistently building high performance teams is a challenging and complex undertaking.

There are four key guiding thoughts that can materially improve your odds of success:

1. Hire Highly Effective Team Members. The time to think about building a highly-effective team is when you recruit people into the organization in the first place. Look for the 4 C's: competence, character (do what you say you are going to do), courage (of your convictions), and collaboration. This is the foundation for creating a high-performance environment.

2. Focus on Inspiring Trust. Trust is the one thing that changes everything. If you promote a high-trust environment where you have capable people who do what they say they are going to do, anything is possible.

3. Encourage Candor. A spirit of candor is essential to advancing the agenda. It is important that the team acknowledges mistakes and celebrates progress in a timely way. The path forward for every team is always forged around a series of course corrections based on what is working and what is not working. Candid and timely conversation is essential to shaping that path forward.

4. Be Clear About Expectations. The greater the clarity of the mission, the greater the odds of success. Individual team members and the teams themselves simply must know what is expected of them, in as granular a way as is practical, in order to meet or exceed those expectations.


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